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Support plans

IT solutions
tailored to you.

Whether you need complete IT management or support in specific areas, we agree on services that fit your business. Our Berlin-based team provides personal, long-term IT support.

Our core packages

Two models — one shared foundation.

Our support plans define who takes care of operations, maintenance and technical support. You can entrust day-to-day management to us or bring us in to complement your own IT team. See our IT services for an overview of the technical work we cover.

COMPLETE IT MANAGEMENT

Complete peace of mind.

We take care of your day-to-day business IT: workstations, servers and networks, maintenance, monitoring and updates. Together, we plan security measures, backups and the future development of your systems.

  • Operation and monitoring of your IT infrastructure
  • Proactive maintenance and fault prevention
  • Security management and updates
  • Advice and strategic development
  • A point of contact for all IT matters
  • Industry-specific requirements
SUPPORT & COLLABORATION

Targeted support.

We help your business or internal IT team where extra expertise or capacity is needed, whether with faults, selected systems or projects. We agree on responsibilities and the scope of support together.

  • Help with urgent issues
  • Targeted support for selected IT areas
  • Advice on projects and changes
  • Access to our specialists
  • Flexible support allowances
  • Transparent, structured collaboration
Tailored additions

Add what you need.

Add the services you actually need. From Microsoft 365 and hosted desktops to backups, we tailor each addition to your existing IT.

Cloud solutions

Microsoft 365, hosted desktops and terminal servers to suit your applications.

IT security

Firewalls, access rights and protection for your systems and data.

Workstations

Setup, updates and ongoing support for your Windows workstations.

Backup & Recovery

Separate copies, off-site backups and recovery when needed.

Networks & infrastructure

Operation of servers, networks, Wi-Fi and VPN connections.

Let’s find the right support for you.

Looking for reliable IT support or ready to improve your existing setup? Tell us what you need. We look forward to hearing from you.

Get in touch